Emotional Connection. Lasting Loyalty. Endless Referrals.
You can make more money through effective communication. These are tips you can apply today that will drastically improve your results. Becoming a successful entrepreneur is simple, but it isn’t easy. You must make the choice to be a life long learner and be open to improving your daily habits constantly. These suggestions require commitment. Are more »
Do you have a line out your door? You can make that a reality! Everyone wants referrals from customers. They are the 2nd best leads you can receive, the very best being direct referrals. Jeffrey Gitomer says “most sales people aren’t willing to do what it takes to make selling easy“. Let me narrow that down more »
Think about the companies or people to whom you are loyal. I guarantee you have some sort of emotional connection to them. Having a personal connection with your customers is key to building lasting customer loyalty. eHow does a great job of explaining how “well-planned programs are cost-effective and generate more revenue than they take up”. I more »
“You can make more friends in two months by being genuinely interested in other people than you can in two years trying to get other people interested in you.” -Dale Carnegie in How to Win Friends and Influence People Have you earned lasting customer loyalty? How many inbound calls did you get from more »
You already understand that maintaining a personal connection with your employees is essential. They are responsible for your company’s success, and you now want to take that connection to the next level in your business plan by adding an employee loyalty program. Since it will be a big decision and investment, let’s talk about what you more »
Your customers make it possible for you to pay your bills and feed your family. Since you are in the search for a good customer loyalty program, you want to make sure it will actually strengthen the relationships and lead to more business without jeopardizing that connection. How do you find a program that will do that? more »
What do you love most about your dad? Really… Think about it for a minute. When was the last time you went out of your way to tell him specifically why you appreciate him? I personally have always been told I’m a ‘carbon copy’ of my dad, and to this day I stand a little more »
Think about a handful of companies/business relationships to whom you feel completely loyal. I hope it’s not too hard to come up with at least a couple. Do you have names in your mind? Great… Here’s the second question: Why are you loyal to them? Really think about it, and may I suggest jotting down more »
You think you understand the importance of having loyal customers, but did you know you could be losing 15% to 20% of your customers each year? The Harvard Business Review recently put out a report with some surprising numbers to suggest you could be losing more profit than you realize. How then do you create more »
Selfless service is often treated like an “out-dated” principle in today’s business society. Why is that? Oh, I’m sure we can find several factors on which to place blame, like the fact that our culture has become saturated with the “need” for immediate gratification and the “ME” mentality. I had an experience last summer that more »
